Legal

Privacy Policy

Last Updated: May 2026

Plain English summary: We collect your name, contact info, and business details when you fill out a form or book a call. We use it to respond to you and provide our services. We don’t sell your information. Ever.

Who We Are

Digital X Rise (“DXR,” “we,” “us,” or “our”) is a web design and marketing systems company serving local service businesses. Our website is located at digitalxrise.com. Our principal place of business is in Virginia, United States.

Information We Collect

We collect information you provide directly to us, including:

Your name and business name

Email address and phone number

Business type and details you share in forms or calls

Any messages or questions you send through our contact form

We also automatically collect certain technical information when you visit our site, including:

IP address and browser type

Pages visited and time spent on the site

Referring website or source

Device type and operating system

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule discovery calls

Provide, manage, and improve our services

Send you relevant follow-up communications about your inquiry

Send automated SMS messages as part of our lead follow-up system (Rise package clients)

Analyze how our website is used so we can improve it

Comply with legal obligations

Automated SMS Messaging

DXR uses Software to send automated SMS messages as part of our service. By submitting a contact form or booking a call on our site, you consent to receiving SMS messages from us related to your inquiry. Message and data rates may apply. You can opt out at any time by replying STOP to any message.

Cookies and Tracking

Our website uses cookies and similar tracking technologies, including Google Analytics, to understand how visitors use our site. Google Analytics collects anonymized data about your visit including pages viewed, time on site, and traffic source. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service providers: We use third-party tools including GoHighLevel (CRM and automation), Google Analytics (analytics), and Google Calendar (booking) to operate our business. These providers have their own privacy policies.

Legal requirements: We may disclose your information if required by law or to protect the rights and safety of DXR or others.

Business transfers: In the event of a merger or sale of our business, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. If you’d like us to delete your information, contact us at the address below.

Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of SMS communications at any time by replying STOP

Opt out of marketing emails by clicking unsubscribe

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.